Privacy Policy

Mier & Murphy Builders ("we," "us," or "our") operates the website www.mierandmurphybuilders.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or communicate with us, including via SMS text messaging.

By using our Site or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, mailing address
• Communication Data: Messages, inquiries, and information you provide through our chat widget, contact forms, or phone calls
• Usage Data: IP address, browser type, pages visited, and general Site interaction data
• SMS Opt-In Data: Your phone number and consent status when you opt in to receive text messages from us

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send appointment reminders, updates, and service-related communications
• Send marketing or promotional messages, where you have consented to receive them
• Improve our Site, services, and customer experience
• Comply with legal obligations

3. SMS Text Messaging Communications

If you provide your phone number and opt in to receive text messages from Mier & Murphy Builders:

• Consent: By submitting your phone number through our chat widget or forms, you consent to receive SMS text messages from us related to appointment reminders, service updates, and promotional offers.
• Message Frequency: Message frequency may vary based on your interactions with us.
• Message and Data Rates: Message and data rates may apply, depending on your mobile carrier and plan.
• Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive one final message confirming your opt-out, and no further messages will be sent.
• Help: Reply HELP to any message for assistance, or contact us directly at frank@mierconstruction.com
  
• No Third-Party Sharing of SMS Data: We do not share, sell, or disclose your mobile phone number or SMS opt-in consent data with any third parties for their own marketing or promotional purposes. Your SMS information is used solely by Mier & Murphy Builders for the purposes described in this Policy.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who help us operate our Site and deliver services (e.g., CRM, scheduling, and communication platforms), bound by confidentiality obligations
• Legal Compliance: When required by law, subpoena, or to protect our rights, property, or safety, or that of others

Text messaging originator opt-in data and consent are never shared with any third party for marketing purposes, under any circumstance.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.

7. Your Choices and Rights

You may:

• Opt out of SMS communications at any time by replying STOP
• Request access to, correction of, or deletion of your personal information by contacting us at frank@mierconstruction.com
• Unsubscribe from marketing emails using the unsubscribe link in any email

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18 (or under 13, where applicable), and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our Site after changes are posted constitutes acceptance of the updated Policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Mier & Murphy Builders
Thousand Oaks, California
frank@mierconstruction.com
(805) 998-9082